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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijSCAM:They claim to have never received my payment, even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijVery poor service and no communication:Thank you for your reply. Does this mean that you will cancel the order and refund my payment?My parcel has been sent to me, but was then returned back to 1001 Modelkits because the paperwork wasn't correct. I have no idea what has happened to it now - I have emailed them twice but have had no reply. This is very poor service and is a big disappointment. It was my first order from them and I doubt if I will order again. The complete lack of communication, apart from automatic messages such as this request to rate them, is the biggest problem. I just want my order to be delivered!
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijOrdered from the UK site unfortunately…:Ordered from the UK site unfortunately this company doesn't have a UK shop, didn't inform me of this when I ordered. £45 of customs fees charged on top! 1001 model kits needs to be more upfront and inform customers of this before they place an order.
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijGood customer service despite shipping delay:Product delivered in good condition. Responded to queries fairly promptly and helpful customer service. Only issue was very slow courier pick up/shipping due to current circumstances.
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijAmazing service:Amazing service! Definitely will buy from here again! Thank you 1001 Hobbies!
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijNice shop with a good range of tools.:
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijHele goede service:Hele goede service, fijn dat er een brievenbuspakketje van gemaakt is, ik werd goed op de hoogte gehouden, alleen jammer dat dat grotendeels in het Frans was.
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijAlles is vlot verlopen:Alles is vlot verlopen, onze bestelling was binnen de week geleverd!
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijChange your choice of delivery company.:The company itself is fine. The courier service however is abysmal. I realise that this is supposed to be a review of 1001, however if they choose to give business to a delivery company that is frankly unfit for purpose then they are themselves guilty by association. That's how easy it is to have your own reputation ruined.
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijBest Stop, Shop:Excellent service! A great lineup of products, and dozens of brands to pick, and choose from without a worry!
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijNot truthful about inventory?:When I ordered the product it was stated it was in stock, two weeks later I received notification the product was shipped - I have still not received the product. Their are either very disorganized or not truthful about their inventory. My order was two masking sets that would fit into an envelope and their shipping fees where extremely high. I wanted the product so I moved forward. Other vendors had the same product, lower cost and lower shipping but were truthful about delivery time (that would be sooner than this experience). Next time, I will go with the other vendors.Update - Feb 21, 2021 and still have not received the product - ordered Jan 31, 2021Update: Feb 26, 2021 Received the package. It is an Eduard masking kit. They do say that on their site, but I missed that..my fault. I have ordered from Eduard direct in the past, about the same price but far lower shipping cost and delivery was much faster.
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijMisschien niet de snelste levering maar…:Misschien niet de snelste levering maar wel heel correct! Even wennen aan de website maar kan me daar goed in vinden. Heel veel artikelen. Ook voor diegene die graag met papier werken en zo. TOP! een aanrader.
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijThe shipping cost are too expensive:The shipping cost are too expensive, I paid 14 pounds for a model that I purchased on 11th February and isn't arrived yet, today I tried to contact the UK number phone number but the telephone seems to be out of service,definitely I won't to purchase anymore from this site
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijdelivered on time and very well…:delivered on time and very well packaged will use this site again
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijPrima assortiment:Prima assortiment, snelle en correcte levering met goede tracking info.
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partij23 januari bestelling gedaan, niets ontvangen:23 januari bestelling gedaan. Nooit iets ontvangen. Ligt op distributiekantoor in Frankrijk. Via de mail steeds heel kort antwoord. Geen idee wanneer ik mijn bestelling kan verwachten.
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijOrder Number LZNR70WXX:I ordered a model on 16th November 2020 and £74.25 was taken from my bank account. It appears that Hermes made two attempts but were unable to deliver the package and returned it to you. We have had numerous other parcels delivered by Hermes.Hermes Tracking Number 551639530371039..Nothing was heard from you, nor my money returned, so I phoned you on the number you advertise, which appears to be no longer available. I got through and a very nice lady told me she had a record of this and was waiting for the warehouse to issue the necessary document. She said she would chase it and let me know within the next day or so. This model is the last one you have in stack so is important.Needless to say, despite trying to contact you, I haven’t heard a word so far and wonder if you would be kind enough to take some interest in this matter and either return my money or send the model.
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijWaltersons 1/24 RC Panzer 4 tank:Excellent model with good sound and lots of working features. Great value for money, delivered undamaged from France by UPS. Easy to use website.
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijSent the wrong plane, feel duped:Hi,Although I appreciated you sending me a ""super chipmunk"", and promptly, it was not all the same as the one I was expecting - the box is totally different and the plane is much smaller than shown. I was expecting the MHD or ""Thunder Tiger"" Chipmunk with 51"" WS as you showed, but instead got the small ""World Models"" which only had a 39"" WS. I wouldn't have ordered if I'd know this. I hoped you weren't trying to cheat me....
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A. A.
24 mrt 2021
Beoordeling verzameld door een derde partijGeleverd, maar koste veel moeite:Heb via deze site een model gekocht. Bedrag is afgeschreven van mij n creditcard. Daarna ondanks herhaaldelijke pogingen tot contact geen nieuws meer gehad. Geen bevestiging. Geen nieuws over verdere afhandeling. Telefoonnummer op de site werkt niet en geeft in het Frans aan dat je maar moet mailen.Hoop dat het goed komt, maar krijg inmiddels een slecht gevoel bij de afloop van mijn aankoop hier. Zeker nu reacties op vragen uitblijven. Wil deze ervaring als waarschuwing hier delen.Update: 10/3: pakket is na veel gedoe geleverd. Er zou een computerprobleem zijn geweest....
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