Klantbeoordelingen van Neofollics.com

Dear Rashad, Thank you very much for your review and for sharing your experience with us. We greatly value your feedback and always strive to provide our customers with the best possible service and experience. As we previously explained through customer service, the brush was not included in your order because it was not added to the shopping cart, so the system processed only the items you selected. We are very sorry to hear that your order arrived damaged, as this is not the experience we want for you. To assist you and find a solution as soon as possible, we would appreciate it if you could send us photos of the condition in which you received the package. This will allow our team to investigate what might have happened during shipping, since the products leave our warehouse in perfect condition. Please send the images to customerservice@neofollics.com. We are at your disposal to resolve this situation and ensure your satisfaction. Sincerely, Neofollics Hair Technology

Beste Jelena, Bedankt voor het delen van je ervaring. Wat jammer om te horen dat je na een maand nog geen resultaat hebt gezien. We begrijpen dat dit teleurstellend kan zijn. Elk persoon reageert anders op een behandeling, en soms duurt het wat langer voordat er zichtbare veranderingen optreden. We raden aan om contact op te nemen met onze klantenservice. We kijken graag met je mee naar je routine en geven persoonlijk advies om het maximale uit de behandeling te halen. Kleine aanpassingen kunnen soms al een groot verschil maken. We staan voor je klaar! Team Neofollics

Dear Pulkit, Thank you for taking the time to share your experience. We’re sorry to hear that you haven’t noticed the results you were hoping for. It's important to know that visible improvements typically require consistent use over a period of 3 to 6 months, as our products work from the root of the follicle. Results may vary from person to person and take time to become noticeable. We genuinely care about helping our customers achieve the best possible outcome. Our customer care team is available to guide you in selecting the most suitable routine for your needs and to ensure you’re using the products in the most effective way. Please feel free to reach out to us. We’ll be happy to support you further and help you move forward with a tailored approach. Best regards, Neofollics Hair Technology

Dear Sabrina Thank you for sharing your feedback, and we’re truly sorry to hear that your experience hasn't met your expectations. According to our records, it seems you’ve only made one purchase. Please note that consistent use over a longer period is often necessary to see visible results. Unfortunately, one purchase is not enough to see results. You should also know that in some cases, users may experience initial increased hair shedding — this is a known and temporary phase called "shedding", where weaker hairs fall out to make room for stronger, healthier growth. We’d love to better understand your situation and help you build a routine that fits your needs. Our customer service team is here to support you — feel free to reach out to us directly. Kind regards, Neofollics Hair Technology

Dear Christopher, Thank you for sharing your feedback with us. We understand that you're eager to see results and appreciate your patience as you continue using the product. It’s important to note that hair/beard growth and improvements can take time, and results can vary depending on individual factors. We recommend using the product consistently for the full recommended period of 3 to 6 months for the best results. We’re confident that with continued use, you’ll begin to see the positive changes you're looking for. If you have any questions or need further assistance along the way, please don’t hesitate to reach out to us. Thank you again for your feedback, and we appreciate your trust in our products. Best regards, Neofollics Hair Technology

Dear Deborah, Bedankt voor het delen van je ervaring. Wat jammer om te horen dat de producten niet aan je verwachtingen hebben voldaan. We willen je graag geruststellen: de resultaten kunnen per persoon verschillen en hebben vaak wat tijd en consistent gebruik nodig. We begrijpen heel goed hoe frustrerend het kan zijn om last te hebben van haaruitval en een gevoelige hoofdhuid. Het spijt ons dat je jeuk en een vet gevoel hebt ervaren bij het gebruik van de lotion. Onze producten zijn voornamelijk samengesteld uit natuurlijke ingrediënten om huidproblemen zoveel mogelijk te voorkomen, maar het is mogelijk dat je gevoelig bent voor een van de bestanddelen en daardoor een reactie ervaart. We helpen je graag om je routine te analyseren en je persoonlijk advies te geven over welke combinatie van producten en gebruiksfrequentie het beste past bij jouw situatie. Misschien kun je de lotion opnieuw gaan gebruiken met een paar kleine aanpassingen. Wil je contact met ons opnemen via klantenservice@neofollics.com? We staan voor je klaar en denken graag met je mee. Met vriendelijke groet, Neofollics Hair Technology

Dear Drin, Thank you for sharing your feedback. We understand that it can be disappointing not to see immediate results, and we truly appreciate your honesty. Please note that in most cases, noticeable improvements require consistent use over a longer period (typically between 3 to 6 months), depending on individual needs and the specific hair concern being addressed. We would be happy to assist you in optimizing your routine to help you achieve the best possible results. Our customer support team is here to offer guidance and tailor recommendations to your situation. Please don’t hesitate to reach out. We're here to support you every step of the way. Best regards, Neofollics Hair Technology

Dear Barna, Thank you for your review, and we’re truly sorry to hear about the issue with your delivery. Upon checking, we see that your package was returned to our facility after an unsuccessful delivery attempt and was awaiting pickup. We sincerely apologize if you didn’t receive proper notification from the delivery company. However, once the package was returned to us, we immediately informed you of the situation. We’ve now received your response and processed a new shipment for you. Once the package leaves our warehouse, you will receive a tracking link to follow its progress. We appreciate your patience and understanding, and we’re here to assist you with any further questions or concerns. Best regards, Neofollics Hair Technology

Dear Robbert, We’re sorry to hear about your experience, and we truly appreciate you bringing this to our attention. Erectile dysfunction is not a commonly reported side effect of our Hair Growth Supporting Tablets. In fact, this is the first time we’ve received a concern of this nature. We ensure that all ingredients are used within safe, scientifically supported limits, making it very unlikely that the tablets are the direct cause of this issue. That said, we understand that each individual’s body can react differently, and complex interactions are always a possibility. For this reason, we recommend consulting your healthcare provider to get personalized advice. To better assist you, we’d appreciate if you could contact customerservice@neofollics.com. Sharing more details about your routine, such as how many tablets you take per day and how long you’ve been using the product, will help us understand your situation and offer the best possible support. Best regards, Neofollics Hair Technology